Frequently Asked Questions

• Why the red checkbox and percentage in Purchase Order List?

  In the purchase order section of ZipperScan, the checkbox and percentage of fulfilled purchases orders will turn red when the purchase order is manually closed because one or more line items were not completely filled.

  This happens when user answers, "Yes" to the question, "All the items have not been received.  Would you like to manually close the purchase order?"

   

• Can my employees set their own PIN?

       Yes!  The first time they log into the Zipperscan  Console, the employee will be prompted to set their PIN.

• Why are the names of my employees not showing up in the "Employees" section?

     Zipperscan will only enter the information that is recorded in QuickBooks™ Point of Sale.  If your Employee's name is not present, then you will want to go into the Point of Sale and add their name and/or email information.  The next time you open the Zipperscan Console, your employee's information that you entered in QuickBooks™ Point of Sale will be displayed.

• What if I only want my employees to view the Item Name?

     In the "EMPLOYEES" section under "DATA TABLES" in the ZSC, simply uncheck the "Item Name" box corresponding to that employee's Name.

• What if I do not want my employees to have access to the reports?

  In the "EMPLOYEES" section under "DATA TABLES" in the ZSC, simply uncheck the "reports" box corresponding to that employee's Name.

• What if I do not want my employee's to know the item costs?

     In the "EMPLOYEES" section under "DATA TABLES" in the ZSC, simply uncheck the "Cost" box corresponding to that employee's Name.

• How does the Administrator change or set the PIN for an employee?

     Administrator can reset the PIN for an employee by clicking on the "EMPLOYEES" command button under "DATA TABLES" in the ZSC.  Simply click the table field where the row of the Employee name and PIN column intersect.